10 THINGS I’VE LEARNED FROM MY FORMER BOSSES – Holly Foster Media

10 THINGS I’VE LEARNED FROM MY FORMER BOSSES

During my career, I’ve had twelve managers. Eleven out of the twelve got the job done, but only five were leaders. And out of those five, three were inspirational because they displayed empathy.

According to psychologists Daniel Goleman and Paul Ekman, there are three types of empathy: cognitive, emotional, and compassionate (Bariso, 2018).

  • Cognitive empathy is the ability to understand how a person feels.
  • Emotional empathy happens when you share the feelings of another person.
  • Compassionate empathy moves us to take action.

A lot of people belief empathy is personality-based — which means you either have it or you don’t. That may be true, but I believe it can be learned if it is modeled.

In this short video, I share the ten things I’ve learned from my empathic leaders.

Smart leaders can choose to develop an empathic culture. When they do, they will be rewarded with successful, collaborative teams and improved employee retention rates: a win-win scenario.

until nxt time …

References

Bariso, J. (2018, January 7). Google spent years studying effective teams. This single quality contributed most to their success. Retrieved from: https://www.inc.com/justin-bariso/google-spent-years-studying-effective-teams-this-single-quality-contributed-most-to-their-success.html

Krznaric, R. (2014). Empathy: Why It Matters, and How to Get It. New York, NY: Perigee.

PechaKucha. (n.d.) In Wikipedia. Retrieved from:
https://en.wikipedia.org/wiki/PechaKucha

State of Workplace Empathy. (2019). Retrieved from: https://www.businessolver.com/resources/state-of-workplace-empathy

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