Writing scripts is one of the most, if not THE most important parts of my job. Our scripts, although they are not long, are the foundation of every video we produce.

During my career, I’ve had twelve managers. Eleven out of the twelve got the job done, but only five were leaders. And out of those five, three were inspirational because they displayed empathy.

“My dear, here we must run as fast as we can, just to stay in place. And if you wish to go anywhere you must run twice as fast as that.” – Lewis Carroll, Alice in Wonderland

When you begin a new job, you can’t always count on gaining the support of the existing personnel, especially when the organization is going through massive changes. And so, like a child on the first day of school, you appreciate every act of kindness you receive.

Empathy is often confused with sympathy. If I sympathize with someone, I retain my own point of view; but empathy is the ability to step outside yourself and feel what the other person is feeling.